Link Menu Expand (external link) Document Search Copy Copied

Enterprise Manager


When a user either downloads or restores a file or files in the Self-Service portal they are first downloaded to the Enterprise Manager server.

The file(s) are first downloaded to:


Where they are either copied back to the host, or they are zipped and moved to:


Where they are available for download via the Enterprise Manager GUI.

However, it can be difficult to estimate the size required for this volume upfront and resizing the C partition isn’t quick or convenient.

To avoid this issue you are able to move the location of the download by modifying a couple registry keys on the Enterprise Manager server:

Temporary location:

Item Value
Path HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup Reporting
Key WebRestoreTempFolderPath

WebRestore location:

Item Value
Path HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup Reporting
Key WebRestoreFolderPath

Enterprise manager will require a restart for the changes to be applied.

Self-Service: vCloud Director Item restore

Due to network restrictions that are often in place in vCloud Director environments, Item restore is not possible. To avoid potential issues and to improve the user experience of the portal you can use the below workaround to hide the Items tab.

WARNING: This is unsupported procedure and might change without further notice. Do it at your own risk!

To hide the Items tab you need to edit:

%Program Files%\Veeam\Backup and Replication\Enterprise Manager\WebApp\scripts\build\production\VCloud\resources\VCloud-all.css

Add this CSS rule to the end of the file to hide Items tab (since it’s last tab in menu):

.x-tab-top-menu:last-of-type {display: none;}

Back to top

Copyright © 2023 Solutions Architects, Veeam Software.