Veeam Service Provider Console (VSPC)

The best practice is to use Veeam Service Provider Console (VSPC) as a core element of any service provider offering, including Service Provider Data Protection.

VSPC is essential and acts as a central point of reference for customer billing and monitoring.

Self-Service Backup Management

Different self-service capabilities can be exposed using the VSPC portal and Enterprise Manager Self-Service portal.

• If self-service restore is required, Enterprise Manager (standalone or plugin) must be used for job management and restore operations.
  Keep in mind that all jobs created in Enterprise Manager must be mapped to the correct company in VSPC. This can be done manually or using a community-based script.

• If self-service restore is not required, job management can be done using VSPC. In this case, Hosted VBR resources must be allocated to the company. The process is described in the user guide.

Architecture

Since VSPC v9, a full Veeam Cloud Connect backend is no longer mandatory, but optional.

In case VCC is required for external clients or other reasons, follow the production deployment as described under the MSP use case.

In case, you only want to integrate VBR servers, Veeam ONE, or VB365 Servers it is possible to connect these services directly to VSPC (using TCP/9999).